Cool Will Powder ( Dog / Cat )

Nexta Pet Wellness Company: Shipping and Delivery Process

1. Order Processing

• Order Confirmation: Once you place an order, you’ll immediately receive an email confirmation with your order details.

• Processing Time: Orders are typically processed within 1–2 business days (excluding weekends and holidays).

2. Shipping Methods & Times

• Standard Shipping:
  Delivery typically occurs within 3–7 business days after processing.

• Expedited Shipping (if offered):
  Available at checkout, with delivery in 1–3 business days.

• International Shipping (optional):
  Depending on destination, delivery could take 7–21 business days. Customs clearance may cause additional delays.

3. Shipping Rates

• Free Shipping:
  On domestic orders over a certain amount (e.g., $50).

• Flat Rate Shipping:
  A standard fee for orders below the free shipping threshold.

• Expedited Fees:
  Additional cost depending on selected service.

4. Carriers

• Orders are shipped via trusted carriers such as UPS, FedEx, USPS, or DHL, depending on destination and service level.

5. Tracking Your Order

• Once shipped, you’ll receive a shipping confirmation email with a tracking number.

• You can track your package directly via the carrier’s website.

6. Delivery Issues

• Lost or Delayed Packages:
  If your package is lost or delayed, contact customer support within 7 days of the expected delivery date.

• Incorrect Addresses:
  Nexta is not responsible for delivery errors due to incorrect or incomplete addresses.

7. Special Notes

• Some wellness products (like supplements) may have shipping restrictions in certain regions.

• Extreme temperatures may affect the shipping method for sensitive products to ensure product quality.